Frequently Asked Questions
Everything you need to know about your Tyler Childers gear and orders.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery usually takes 5-7 business days, while international shipping times vary by location.
What is your return policy on apparel?
We accept returns and exchanges on unworn, unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached to be eligible for a refund.
How do I know which size to order?
A detailed size chart is available on each product page. Our apparel generally follows standard unisex sizing, but we recommend checking specific measurements for the best fit.
Do you ship Tyler Childers merchandise internationally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes incurred upon delivery.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase; after that, we are unable to modify orders.
What should I do if my item arrives damaged?
If you receive a defective or damaged item, please contact our support team within 7 days of receipt with your order number and a photo of the damage for a replacement.